INTRODUCTION
Hotel management involves the study of House-
Keeping, Food & Beverage Service, Food Production, Dietetics and Nutrition, Tourism Management, Catering Technology, Accommodation Operations & Management, Culinary Arts and Kitchen Administration (Chef Training), Bartending, front office etc.
Entry & Selection process
As per Govt. of India policy, NCHM joint Entrance Exam 2019 will be conducted by “National Testing Agency” Govt. of India for admission to “3 years 6 semesters B.Sc. (HHA) Program” in more than 63 IHMs (Govt. as well as Private) under the academic umbrella of NCHMCT.
COURSES
Diploma in Food & Beverages
Diploma in Front Office
Diploma in House Keeping
Diploma in Dietetics and Nutrition
Diploma Front Office and Tourism Management
Diploma in Teaching of hotel Management
Diploma in Hotel Management & Catering Technology
Diploma in Culinary Arts and Kitchen Administration (Chef Training).
Bachelor in Hotel Management
BSc in Hospitality and Hotel Administration
BSc Hotel Management
MSc in Hospitality Administration
PG Diploma in Accommodation Operations & Management
ELIGIBILITY
10+2 or equivalent exam for diploma and graduation courses
INSTITUTES/UNIVERSITIES
National Council for Hotel Management and Catering Technology, New Delhi.
Delhi Institute of Hotel Management, New Delhi
Dr Ambedkar Institute of Hotel Management, Chandigarh
Institute of Hotel Management, Catering Technology & Nutrition at Srinagar, Chandigarh, New Delhi, Lucknow, Ahmedabad, Bhopal, Goa, Mumbai, Chennai, Bangalore, Hyderabad, Bhubaneswar, Kolkata, Gwalior.
International Institute of Hotel Management at Kolkata
Army Institute of Hotel Management and Catering Technology at Bangalore
Indira Gandhi National Open University, New Delhi (http://www.ignou.ac.in/)
SKILLS REQUIRED FOR HOTEL MANAGEMENT
Good communication skills.
Good interpersonal skills.
The ability to work well as part of a team.
Good leadership skills.
The ability to motivate other members of staff.
The ability to discipline other members of staff.
The ability to remain calm under pressure.
DUTIES AND RESPONSIBILITIES FOR HOTEL MANAGEMENT
Oversee personnel including receptionist, kitchen staff, and office employees.
Monitor employee performance and conduct regular evaluations to help improve customer service.
Collect payments and maintain records of budgets, funds, and expenses.
Welcome and register guests once they arrive.
Resolve issues regarding hotel services, amenities, and policies.
Organize activities and assign responsibilities to employees to ensure productivity.
Create and apply a marketing strategy to promote the hotel’s services and amenities.
Coordinate with external parties including suppliers, travel agencies, and conference planners.
Evaluate hotel performance and ensure compliance with health and safety rules.
Partake in financial activities including establishing room rates, setting budgets, and assigning funds to departments.